Product updates | November 25th, 2021

settings jira integration a native integration with jira service desk was released to help you check the support tickets directly in custify the tickets can be imported at people or company level, based on these 4 matching options csv data importer you are now able to import csv files from within the application that will allow you to create people; add/update people attributes; create companies; add/update company attributes; assign people to multiple companies; import historical events if you already have data in custify, please contact the custify team before using the csv importer as you may overwrite the existing attribute values notes and tasks commenting system for notes and tasks after creating and saving a note/task, you and your teammates will be able to add comments and tag other custify users checklists in tasks you can now add a checklist inside tasks, to keep your work more organized observation marking checklist items as done will not impact the task status task list enhancements the tags and the task priority is now displayed on each task filtering filtering options for segments (tags, used in); playbooks (tags); lifecycles (tags); health score (tags) surveys survey details enhancements export feedbacks to csv; search the list of feedbacks (searches in the name and email of the person as well as inside the comments) calculated metrics calculated metrics visibility – you are now able to change if/when calculated metrics are visible on the company 360 view multiple smaller improvements and bug fixes happy thanksgiving!