FAQs
How are the dates and times exported from Custify?
1 min
if any date attribute is sent into custify with a full timestamp, you need to keep in mind the following the dates/times that you see in the ui are automatically translated by the browser into the time zone of your operating system the dates/times that you see in the csv/xlsx exports are in utc here’s how this might be reflected in your experience with custify you are sending a date attribute with the format 02/01/2022 00 00 am your account’s time zone is utc+1 (the uk) one of your team members is located in romania (time zone utc+3) they will see the same attribute as 02/02/2022, 02 00 am if you export the client in a csv/xlsx file, the same attribute will be 02/01/2022 11 00 pm therefore, depending on where your team is located, the export could reflect a few hours difference and, sometimes, this translates into a one day difference
