Discover how to create a new calculated metric based on different sources such as events, attributes, existing metrics, or specific entities. Through clear examples, understand the versatility and precision these calculated metrics offer, allowing you to craft tailored insights based on your unique business needs.

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How to calculate and report on Active Users?

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2023

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2022

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2021

Product Updates

How do I mark a customer as churned?

What is a Parent-Child relationship?

What is the difference between Lifecycles and Playbooks?

How often are metrics recalculated?

CSM Assignment in Parent-Child Relationship

Enabling Hubspot 2-way Sync

Enabling Salesforce 2-way Sync

Health scores are green, but the Global Health Score is red – why?

How to “unchurn” a company?

Rolling up health scores from children to parents

How do I enable the Microsoft Teams integration?

How do I enable the Gmail integration?

How do I enable two-factor authentication?

How are the dates and times exported from Custify?

How does the CSV Data Importer work?

Can I manually create attributes in Custify?

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